Honours Computer Science, Information Systems Option
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· Exceptionally quick learner with initiative
· Extensive working experience in business/IT consulting
· Excellent communication and leadership skills
· Outstanding time management and organizational skills
· Working experience in business development, product and project management
· Experience in integrated information systems development
· Fluent in English, Cantonese and Mandarin, beginner Japanese and German
· Programming languages: Java, C, C++, Visual Basic, SQL, Net.Data, XML, HTML, Perl, JavaScript, VBScript, JCL, SAS, Pascal, QBasic, Modula-3
· Software: VisualAge for Java, WebSphere Commerce Studio, Manage Anywhere Studio, MS SMS 2003, Novadigm Radia, Altiris Client Mgmt Suite, CMVC, Lotus Notes, Lotus Office Suite, MS Office Suite, WordPerfect, Front Page, Netscape Composer, Adobe Photoshop, Imaging, MOSAIC, MatLab, Samba, ODBC
· Databases: DB2, Oracle, MS Access, Microsoft SQL Server, Sybase SQL Anywhere
* IBM Certified Database Associate *
· Operating Systems: AIX, Linux, Unix, Windows 3.1, Windows 95-2000, Me & XP, IBM O/S 390/400, DOS
June 2003 IBM
CANADA LTD.
-
Present Customer Support Analyst (E-Commerce Development)
·
Provide support for software WebSphere
Commerce and the related products like WebSphere
Application Server, DB2, MQ series on multiple platforms including iSeries, AIX, Linux, Solaris and Windows
Sept 2002 IANYWHERE
SOLUTIONS - A SUBSIDIARY OF SYBASE, INC.
-
Dec 2002 Business Development/ Product
Management Co-Op
· Perform
competitive research and analysis on “Manage Anywhere Studio” and provide
revenue generating advice to product development, marketing team and sales
force
· Develop
and manage strategic marketing campaigns and product releases for “Manage
Anywhere Studio”
· Ensure
high quality and usability in new releases
Jan 2002 IBM
DEUTSCHLAND LTD.
-
Apr 2002 Consultant/ Application Developer
(Creative Services)
· Managed a project from requirements gathering, planning and development to testing and deployment
·
Developed and deployed in
·
Consulted for the
· Devised a JavaScript tool for configuring prices on ibm.com
· Implemented a Perl script for searching multiple files residing on a server
May 2001 IBM
CANADA LTD.
-Aug
2001 Consultant/ Software Developer (E-Commerce Development)
· Directed and channeled efforts of the global teams and served as the primary technical consultant in global conferences
· Assisted in the launch of a major revenue generating EMEA release of the ibm.com Web site
· Built Web pages and reports with Net.Data, HTML, XML and DB2
· Performed extensive code debugging in Net.Data, Java, C, C++ and systems
· Set up a proxy server for numerous test towers
Sept 2000 PROCTER
& GAMBLE
-Dec 2000 Customer
Team Systems Associate (Customer Business Development Team - IT)
· Consulted internal/external clients on implementing e-commerce strategies and applications
· Constructed and maintained Point of Sale Access databases, a tool that is instrumental to the formation of marketing strategies
· Created Web pages using HTML and JavaScript
· Developed applications and Excel reports to eliminate inefficiency
· Trained internal/external users on various applications
Jan 2000
PROCTER & GAMBLE
-May 2000 Applications Developer (Market Development Organization - IT)
· Coordinated various business units to obtain specifications for the application required
· Extracted data from DB2 and created reports using JCL and SAS with IBM390 machines to be integrated into a PC based tool
· Designed and implemented a company-wide Visual Basic application using data from an Oracle Database and the mainframe
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Organized events to build support groups and
raise awareness in diversity within the company
May 1999 INSYSTEMS TECHNOLOGIES LTD.
-Aug 1999 Associate Consultant
· Experienced in coding, testing, debugging and
quality assurance procedures
· Document Specialist – Wrote SQL statements and
MOSAIC codes to extract information to be integrated into MS Word documents
with the MOSAIC software
· Maintained Databases and established ODBC between
the software and the databases
· Followed two
projects from kick off to delivery
June
1998 Kingtex Holdings Ltd.
-Aug 1998 Marketing
Executive
· Sole
advertising agent for the Hong Kong IT Directory, a government publication
· Conducted initial
contacts and arranged appointments with potential clients
· Contributed
to record breaking sales of HK$800,000 (CDN$160,000)
· Answered
customer inquires
· Involved
in formulating marketing strategies
May
1997 ECI Telecom (HK) Ltd.
-Aug 1997 Administrative
Assistant
· Assisted
in Accounting, Personnel, Sales and Shipping Department
· Answered
phone inquiries from customers and overseas branches
June 1996 VACATIONS INTERNATIONAL LTD. HONG KONG
-Aug
1996 Telemarketer
EDUCATION
1998-Present
· Frank Lun Scholarship for Excellence, excellence in academic, extra-curricular activities and leadership
·
Waterloo
County Special Scholarship, highest OAC average in the
· Deans Honours List, Graduated with Distinction
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·
Dynamic Educational Clubs
· Junior Achievement, Achiever of the Year and Best Company of the Year (1998)
· Descartes Math Contest, Certificate of Distinction (1998)
· Duke of Edinburgh Award, silver medal - achievement in areas of community services, expeditions, skills and physical recreational activities (1997)
· Ballet instructor; Royal Academy of Dancing, Advanced Level; Member of the Canadian Dance Theatre, Terpischore Dance Company, Hong Kong Ballet Group
? Sport Clubs/Teams: volleyball, badminton, basketball, swing dance, salsa dance, choir